Privacy Policy

1. Introduction

Holistic Minds Psychiatry is dedicated to maintaining the privacy and confidentiality of our clients’ data. We provide coaching, education, and wellness-based services focused on nervous system regulation and personal growth. This Privacy Policy outlines how we collect, use, and protect your information.

2. Nature of Services & HIPAA Awareness

While coaching services are not subject to HIPAA in the same way as clinical care, we treat your information with the highest level of professionalism, discretion, and respect. Although our founder, Antoine, is a licensed PMHNP-DNP, services offered here are provided solely in a coaching and wellness capacity unless explicitly stated otherwise.

3. Information We Collect

To support your wellness journey, we collect the following types of information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Coaching & Wellness Data: Goals, mindset notes, and personal growth information shared during sessions to help facilitate your progress.

  • Usage Data: Information on how you interact with our website and digital resources.

4. SMS Privacy Policy

We value your communication privacy. SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

5. How We Use Your Information

Your information is utilized for the following purposes:

  • Providing coaching and educational services.

  • Communicating regarding appointments, updates, and support.

  • Improving our programs and conducting internal analysis for service efficiency.

  • Ensuring compliance with legal and professional standards.

6. Data Security Measures

To protect your data from unauthorized access, loss, or misuse, we implement industry-standard security measures, including:

  • Encryption: Data is encrypted in transit and at rest.

  • Secure Access: Protocols to ensure only authorized personnel handle your information.

  • Digital Safeguards: Use of secure, professional platforms for communication and data storage.

7. Data Sharing & Disclosure

We do not sell your data. We may share information only in the following limited circumstances:

  • Service Providers: With authorized partners (like payment processors) necessary to deliver our services.

  • Legal Requirements: When required by law or to protect safety in emergency situations.

  • Business Transfers: In the event of a merger or sale of the company.

  • With Your Consent: For any other purpose specifically authorized by you.

8. User Rights

As a client, you have the right to:

  • Access: Review the personal information we hold about you.

  • Correction: Request updates or corrections to inaccurate information.

  • Deletion: Request the deletion of your personal information, subject to legal or record-keeping obligations.

9. Emergency & Crisis Care Disclaimer

Coaching services are not appropriate for crisis situations. If you are experiencing a mental health emergency or suicidal thoughts, please contact the Suicide & Crisis Lifeline (988) or local emergency services immediately.

10. Contact Us

For any questions or concerns regarding your privacy, please contact:

Email: support@holisticmindspsychiatry.com

Address: Suite 3008 A, 2116 Merrick Ave, Merrick, NY 11566